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Privacy Policy

Last Updated: November 7, 2025

At Bastian Technologies, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding data collection and usage when you use our API services.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

1.2 API Usage Data

When you use our API services, we automatically collect:

✅ Important: We do NOT permanently store the content of documents you process through our API. Documents are processed transiently and deleted immediately after processing.

1.3 Technical Information

We collect technical data to improve service performance:

1.4 Cookies and Tracking Technologies

We use cookies and similar technologies for:

2. How We Use Your Information

2.1 Service Delivery

2.2 Billing and Payments

2.3 Service Improvement

2.4 Security and Fraud Prevention

3. Data Sharing and Disclosure

3.1 Third-Party Service Providers

We share data with trusted third parties who help us operate our service:

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required to:

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner. We will notify you before your information is transferred and becomes subject to a different privacy policy.

🔒 We Never: Sell your personal data to third parties for marketing purposes.

4. Data Retention

4.1 Account Data

We retain your account information for as long as your account is active. After account deletion:

4.2 Document Processing Data

Documents submitted to the API are:

Extracted text may be temporarily cached (up to 1 hour) for performance optimization, then automatically purged.

4.3 Logs and Analytics

Server logs and analytics data are retained for:

5. Data Security

We implement industry-standard security measures to protect your data:

🔐 Your Responsibility: Keep your account credentials and API keys secure. Never share them publicly or commit them to version control.

6. Your Privacy Rights

6.1 Access and Portability

You have the right to:

6.2 Correction and Update

You can update your information at any time through:

6.3 Deletion ("Right to be Forgotten")

You can request deletion of your account and personal data:

Note: Some data may be retained for legal compliance (e.g., billing records for tax purposes).

6.4 Objection and Restriction

You can object to or restrict certain data processing activities by contacting us.

6.5 Withdraw Consent

You can withdraw consent for data processing at any time. This may limit your ability to use certain features.

7. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure adequate protection through:

8. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via:

Continued use of the Service after changes constitute acceptance of the updated policy.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

11. Do Not Track Signals

Some browsers support "Do Not Track" (DNT) signals. Currently, there is no industry standard for responding to DNT signals. We do not alter our data collection practices based on DNT signals.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

13. Regulatory Compliance

We are committed to complying with applicable privacy regulations, including:

Your trust is important to us. We are committed to protecting your privacy and handling your data responsibly. If you have concerns, please don't hesitate to contact us.